Privacy policy

Introduction

Welcome to PapyrusBloom. We are committed to protecting your privacy and handling your personal data with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.papyrusbloom.com and make purchases of our products, including Planners & Notebooks, Art Supplies, Writing Instruments, and Desk Accessories. Please read this policy carefully. By using our site, you consent to the practices described herein.

Information We Collect

We collect information that you provide directly to us and information collected automatically.

Information You Provide:

  • Contact and Identity Data: Such as your name, shipping/billing address, and email address when you place an order or contact us.
  • Transaction and Payment Data: Details of purchases you make, including payment information (processed securely by our third-party payment processors; we do not store full credit card numbers).
  • Communication Data: Correspondence when you contact our customer support via email.

Automatically Collected Information:

  • Technical and Usage Data: Including your IP address, browser type, device information, pages viewed, time spent on pages, and other diagnostic data, collected via cookies and similar tracking technologies.
  • Cookies: We use essential, functional, and analytics cookies to enhance site functionality and understand user preferences. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders, including shipping and customer service.
  • To communicate with you about your order, respond to inquiries, and provide support.
  • To improve our website, product offerings, and customer experience through analytics.
  • To prevent fraud, enhance security, and comply with legal obligations.
  • To send you marketing communications (only if you have explicitly opted-in). You may opt-out at any time.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. We may share information with trusted third parties only as necessary:

  • Service Providers: Such as payment processors, shipping carriers, and IT service providers, who assist in our operations under strict confidentiality agreements.
  • Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, or safety of PapyrusBloom, our customers, or others.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business, where your data may be transferred as an asset.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws, using standard contractual clauses or other approved mechanisms where required.

Data Security

We implement appropriate technical and organizational measures, including encryption and access controls, to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, correct, or delete your personal data.
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent (where processing is based on consent).

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]